Joint solution unites customer intelligence with agentic AI across voice, digital, surveys, and the contact center to elevate customer experiences
Give your customers natural, fast, and frustration-free AI voice service—no IVR menus, only effortless resolutions.
Meet Goldie, Ada’s demo AI agent.
Ask Goldie the questions below to see Ada Voice in action!
Callers only wait 30 seconds on hold before hanging up. With Ada handling call center automation, you can deliver instant support and real-time resolutions—all in effortless conversation.
No more hold music or abandoned calls. Ada Voice answers immediately and resolves high-volume inquiries in seconds.
Ada’s AI adapts to real speech patterns, managing open-ended questions smoothly. And it keeps improving—capturing insights from every call to make future interactions faster, clearer, and more effective.
Integrate Ada Voice with your existing IVR and backend tools to ensure smooth workflows, while unifying with chat and email for a seamless omnichannel experience.
“Before we used Ada Voice, it was hard to keep up with our phone volumes. We chose to work with Ada because the platform is easy to use and lets us quickly make updates ourselves. It took minimal time to integrate and get up-and-running.”
Learn how AI transforms voice interactions, automating support and enhancing customer satisfaction.
Use conversational insights to identify trends, improve accuracy, and continuously optimize performance through advanced natural language coaching.
Launch Ada Voice quickly with a proven deployment methodology focused on high-impact use cases and intelligent call routing—delivering measurable results from day one.
Real-time speech recognition with LLM-driven reasoning to deliver human-like, back-and-forth conversations that feel natural and intuitive.
Ada works alongside your existing telephony systems, extending the life of legacy investments while unlocking independence from restrictive CCaaS vendor licensing.
powers billions of conversations, 24/7
is recognized as an industry leader by the people you care about
has unmatched security and compliance
Ada Voice works with the tools and systems you already have—making setup simple, scalable, and disruption-free.
Start with a live demo to explore how Ada delivers natural, low-latency voice automation. Share real-world challenges with us—like repetitive FAQs or call routing struggles—and see where Ada can make an immediate impact.
Simulate real conversations before going live. Fine-tune Ada’s responses to handle every interaction naturally and effectively.
Ada resolves both simple and complex voice inquiries—automating key workflows, handling requests in real time, and escalating only when human support is needed.
Roll out Ada Voice progressively across brands, teams, and languages. Use built-in insights to measure success, identify gaps, and continuously improve performance.
Feedback is only useful if you act fast. Ada and Medallia turn lagging insights into instant action and CX that keeps getting smarter.
