January 21, 2026

Ada and Medallia announce strategic partnership

Joint solution unites customer intelligence with agentic AI across voice, digital, surveys, and the contact center to elevate customer experiences

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Ada Support
Webinar

Spring product launch 2025: From tool to teammate

the AI evolution starts speaking

Watch Ada's spring product launch to:

  • Experience the most human AI in action: See how Ada's next-generation Voice AI handles real-world customer conversations like your best human teammate.
  • Watch live demos of an AI agent learning & adapting: Explore how Ada tackles complex support scenarios with empathy and intelligence—no scripts, no rigid flows.
  • Learn how leading brands scale with empathy: Discover how Epos Now is using Ada to scale support across every channel while improving CSAT, reducing costs, and delivering human-level experiences.