Live Virtual Event

From Cancelled to Confirmed: See How Agentic AI Handles Airline Travel Disruptions, End-to-End

Join us on August 12th for a virtual session where we'll skip the slides and show you what a best-in-class agentic customer experience looks like, via the Ada platform.

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customer case studies

We’ve helped over 350 businesses deliver extraordinary customer experiences while cutting costs. These are their stories.

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Ecommerce
Endy

Endy

Endy built an AI operating model that scaled to three brands, multiple channels, and a new market, demonstrating best-in-class ecommerce CX.

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Ecommerce
IPSY

IPSY

Combining visionary leadership with Ada’s ACX platform, IPSY increased both CSAT and Automated Resolution rate, driving a 943% ROI on their generative AI investment and leading the company’s first successful AI implementation.

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Ecommerce
Loop Earplugs

Loop Earplugs

Loop cut ticket backlogs and boosted CSAT to 80% by automating support with Ada—achieving 357% ROI and redefining CX careers.

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Ecommerce
Indigo

Indigo

With ada, Indigo has created a customer interface that is fully branded and displayed within their eCommerce site environment – establishing ownership of the delivery experience and ensuring that customers are able to connect with Indigo representatives if they have questions.

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