Media & entertainment
TelevisaUnivision
TelevisaUnivision supports ViX viewers in the US, Mexico and Latin America with Ada: 82% containment through the World Cup.
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Media & entertainment
Deezer
Deezer uses Ada to support 9M+ music subscribers worldwide: ~30% automated resolution on day one, AI on 85% of contacts, and humans in the loop for sensitive inquiries.
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